Shipping Policy for Knife Provisions

At Knife Provisions, we are committed to delivering your order safely and efficiently, wherever you are. We understand that receiving your premium tools promptly and in perfect condition is an important part of your experience with us. This detailed Shipping Policy outlines how we process, pack, and deliver your order, along with important information regarding shipping destinations, timelines, and order tracking.

Order Processing & Timeline

Once your order has been handed over to the shipping carrier, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package’s journey. Delivery times begin from the moment the carrier receives the package, not from the date of purchase.

Shipping Destinations & Methods

We are proud to serve a global community of enthusiasts. We currently ship to a wide range of countries. To confirm whether we deliver to your location, please select your country at the checkout stage—the available shipping options and any applicable charges will be displayed automatically before you finalize your purchase.

We partner with reputable international and regional carriers, such as DHL, FedEx, UPS, and national postal services, to ensure reliable delivery. The specific carrier and available shipping methods (e.g., Standard, Express, or Priority) will vary depending on your delivery address. You can choose the service that best balances speed and cost during checkout.

Packaging for Perfection

We treat every product with the utmost care. Every knife from our collection is packaged securely to prevent any damage during transit. Our standard packaging involves cushioning the product within a sturdy cardboard box. We take extra precautions for higher-value or delicate items to guarantee they arrive in the pristine condition you expect from Knife Provisions.

Shipping Costs & Delivery Estimates

Shipping costs are calculated in real-time based on your shipping destination, the total weight and dimensions of your order, and the delivery speed you select. The final shipping fee will be clearly itemized on your order summary before you complete the payment. We occasionally offer promotional periods with free or reduced shipping; such offers will be prominently advertised on our website.

International Orders: Customs, Duties, and Taxes

For orders shipped outside of the United States, please be aware of the following important points:

  • Import Duties and Taxes: These are not included in your item total or shipping charge. Orders shipped internationally may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of the international shipment is solely responsible for paying these charges. We have no control over these costs and cannot predict what they may be.
  • Customs Declarations: We are required by law to declare the accurate value and full description of contents on international customs forms. We cannot underdeclare values or mark shipments as “gifts” to circumvent local regulations.
  • Customs Delays: Customs processing is an obligatory step for international packages. Delays in this process are common and can add days or even weeks to the estimated delivery time. We appreciate your patience and understanding.

Order Tracking & Lost Packages

Upon shipment, you will receive a tracking number via email. You can use this number on the carrier’s website to see real-time updates on your package’s location and estimated delivery date.

While it is rare, packages can sometimes go missing in transit. If your tracking information shows no movement for an extended period (e.g., over 10 business days for domestic shipments), please contact our customer service team. We will open an investigation with the shipping carrier on your behalf. For a successful investigation, it is important that you report the issue promptly.

Changes, Holds, and Special Instructions

We process orders very quickly to get them to you sooner. Therefore, we cannot guarantee that changes (to address, items, etc.) or cancellations can be made once an order is placed. Please review your order carefully before submitting it. If you need to attempt a change, contact us immediately, and we will do our best to accommodate your request, though success is not guaranteed.

Due to security and logistical policies, we are generally unable to honor special shipping instructions (e.g., “leave at back door,” “deliver to neighbor”). We recommend shipping your order to a secure, attended address where possible.

Our Commitment to You

Our goal at Knife Provisions is not just to sell a product, but to deliver an exceptional end-to-end experience. Our shipping policy is designed to be transparent and reliable, forming a key part of that promise. We are constantly evaluating our logistics partners and processes to improve delivery speed and security.

If you have any questions about this policy or a specific order, our dedicated customer service team is here to help. For further details on returns, warranties, and general terms, please visit the relevant sections on knifeprovisions.com.

Thank you for choosing Knife Provisions. We appreciate your trust and look forward to ensuring your order arrives safely.